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|YnP Travel > FAQ||www.ynptravel.com|
1. What make YnP Travel different from traditional travel agencies?With traditional travel agencies, you make a phone call and they make reservations for you. Our online service offers you the ability to seach for the best deal you want, from the same databases that the traditional travel agencies are using. You have total control. Besides, due to our low labor cost, we pass the savings to you!
2. When should I use map search?With conventional text based searching interface, you often find a great hotel, then realize that it is not at the location you desire.
Our unique map search feature helps you find hotels at the exact location you want. This is useful when you want to stay in a particular area/location. The google map feature also shows you directions on the same search page.
3. Why you offer the Best Rate Guarantee on Save Rate Hotels?Our Best Rate Guarantee applies to Save Rate Hotels. These prices are the best prices offered by the hotels. We are so confident that you will not find a better price on the internet. If you do find one, we'll refund you 110% of the difference, as a reward for you helping us identify non-competitive rates!
4. How can I get help?If you need help regarding a new or an existing reservation, or for cancellation, please visit the help page, select "hotel", "air", "car", "vacation package", or "last minute deals", and detailed help information will be shown, including our toll-free numbers to speak to our customer service representatives.
For non-booking/reservation related issues, please see the Contact Us page.
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